Privacy Policy

Effective Date: 1 October 2026

1. An overview of data protection

Hentro Care Connect ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.hentrocareconnect.co.za.

2. Information We Collect

We may collect the following types of information:

Personal Information: When you contact us, sign up for a service, or make an inquiry, we may collect details such as your name, email address, phone number, and any other information you provide voluntarily.

Usage Data: We may collect non-personal information about how you interact with our website, including IP addresses, browser type, pages visited, and time spent on our site.

Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to improve your experience and analyse website traffic. You can control cookie settings in your browser.

3. How We Use Your Information

We use your information to:

• Provide and improve our services
• Respond to inquiries and communicate with you
• Analyse website traffic and enhance user experience
• Comply with legal obligations

4. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share it:

With trusted service providers who help us operate our website or provide services to you

If required by law or to protect our rights and security

5. Data Security

We take reasonable steps to protect your personal data from unauthorized access, loss, or misuse. However, no online platform can guarantee complete security.

6. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing communications at any time
• Disable cookies via your browser settings

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@hentrocareconnect.co.za
Website: www.hentrocareconnect.co.za